Privacy Policy

Thank you for visiting our website. We are pleased that you are interested in our company and our products. Protecting your personal information is extremely important to us. With this in mind, we treat all personal information you communicate to us (such as your name, address, e-mail address, and phone number) as strictly confidential. Our data protection and privacy practices are in accordance with the Data Protection Act 1998. The data processor within the meaning of the Data Protection Act is Esselte UK Limited. We have appointed a data protection officer within our business.

Collection and use of your information

Collection, processing, and/or use of your personal information takes place exclusively for the purpose of transacting business, particularly in order to provide our online services, especially the user account, and to handle payment transactions. Storage of your personal information takes place exclusively within our company. After collection, your personal information is transmitted via the Internet using 128-bit SSL encryption.  Your credit card information is not stored by us, but rather is collected and processed directly by our payment service provider Wirecard AG. In addition, you can give us permission to send you informational materials or newsletters from Esselte UK. This permission is granted as part of the registration process when you first register.

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including: business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you; advertisers and advertising networks that require the data to select and serve relevant adverts to you and others; analytics and search engine providers that assist us in the improvement and optimisation of our site (see below).

If you have given us personal information, we will not disclose this to third parties on principle without your permission. Disclosure takes place only within the scope of the permission granted, if any, granted by you, to the extent necessary to process your inquiries, your use of our services, or to subcontractors that have been commissioned by us, who receive the necessary information only for the purpose of performing, entering into or concluding the commercial transaction or contract, or, to fulfil legal obligations to bodies that are entitled to information.

Security

We take technical and organizational measures to safeguard our website and other systems against loss, destruction, access, modification or dissemination of your information by unauthorized parties. Access to your customer account is possible only after entering your personal password. You should always treat your login information as confidential and close the browser window when you have concluded your communication with us, especially if you are using a shared computer.

Cookies

Some of our websites use "cookies." Cookies are small text files that are stored locally, in most cases temporarily, in your browser cache. Cookies are used, in particular, to recognize the Internet browser. Cookies are used for session control and for statistical analysis. These cookies do not contain any personal information whatsoever. Neither your name nor your e-mail address is collected by a cookie. Creating a pleasant, consistent environment for our customers also includes, in some cases, the use of cookies to process information in order to better understand what you expect from the website. Cookies can also help to personalize your visit. We can use information on your visit to optimize your next visit to our website.

Types of cookies used

Strictly necessary cookies

Strictly necessary cookies allow our users to move around on the website and use functions. The requested services, such as protected areas and our product catalog, cannot be provided without these cookies. These cookies do not collect any information about you that can be used for marketing or advertising purposes. Our online shop uses cookies in order to securely save the contents of your virtual shopping cart for the duration of your purchase.

We use strictly necessary cookies to do the following:

• To identify you as a user on individual pages so that the pages are presented correctly.

• To make sure the website works and the functions are executed correctly.

• To support new user registration.

• To save your preferred settings, such as language or search settings.

• To save your settings regarding the use of cookies.

Analytical cookies

Analytical cookies collect information on how users use our website. They help us to improve the functionality of our website, to see which areas of the website are of greater interest to our customers, and to learn more about the effectiveness of our advertising campaigns. All of this helps us offer our users the best possible use when they visit our website.

We use performance cookies to do the following:

• To prepare statistics on how our website is used,

• To see how effective our advertising campaigns are, and

• To access known user behavior that is not associated with specific individuals and use it to improve our website.

How long are cookies stored on your device?

Temporary cookies

All of our secure pages use temporary cookies ("session cookies") that are limited in term to a single session. These cookies are used in order to assign a session ID to you and save that ID so that you can move around without interruptions between the various areas of our website. This session ID is also used for internal reporting purposes. It is not possible to identify you personally based on this session ID. These kinds of cookies also do not leave any accessible information on your hard drive. Most of your cookies from direct providers are session cookies, which expire after the Internet browser is closed.

Permanent cookies

Our analytical cookies from direct providers and third-party cookies are permanent cookies, since they are used in order for us to better recognize user patterns over a longer period or in order for us to offer additional functions that you have requested in connection with the personalization of the website and with stored content. These may be stored on your computer for 24 hours, depending on the function they help to execute.

How are cookies managed?

You can use your browser settings to manage cookies in general, and you can also use our cookie tool to manage cookies specifically for our site alone. We place cookies in order to save your cookie settings. If you decide to opt out of cookies in general via your browser settings, you will need to readjust your settings in our tool each time you visit.

Deletion and deactivation of cookies via browser management

You can manage your cookies via your Web browser. At any time, you can set your browser to notify you every time you receive a cookie.  This allows you to decide for yourself whether or not to accept the cookie.  At no time can the cookie read data from your hard drive, and you can remove it from your computer at any time. You can find more information about this in your browser's help section.

Web analytics

Our website uses Google Analytics, a Web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies. The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the United States.  In case of activation of IP anonymization on this website, Google will, however, truncate your IP address beforehand within Member States of the European Union or other parties to the Agreement on the European Economic Area.  Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there.  On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing the website operator with other services relating to website use and Internet usage. The IP address transmitted by your browser within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings in your browser; however, please note that if you do so, you may not be able to use the full functionality of this website.   Furthermore, you can prevent Google’s collection and use of data generated by the cookie and related to our use of the website (including your IP address) by downloading and installing the browser plug-in available at http://tools.google.com/dlpage/gaoptout?hl=de.

Social networks

Our website uses "AddThis," a bookmarking plugin from AddThis, 1595 Spring Hill Road, Suite 300, Vienna, VA, 22182, USA ("AddThis"). AddThis allows you to bookmark pages and share content from our website on social networks. Cookies are used when AddThis is used. The data generated in this process (e.g. time of use or browser language) is transmitted to AddThis in the United States and processed there. Further information on the data collected and how AddThis uses it is available at http://www.addthis.com/privacy/privacy-policy. You can find information on the nature of the data processed and the intended use thereof on this page. We do not process the data in question. When you use AddThis, you also agree to the processing of data by AddThis. You can refuse the use of your data at any time by using an "opt out cookie" or by opting out directly with AddThis at http://www.addthis.com/privacy/opt-out.

Deletion and modification of your personal information

You have a right to receive information, at no charge, regarding the personal information that is stored, as well as a right to correction, erasure, and blocking of your personal information. You can revoke your consent to the use of your personal information either in general or for specific purposes vis-à-vis Esselte UK Limited at any time, with effect for the future. We will then delete your information from our database without delay. You can also have your information modified and corrected. To do this, you can use our contact form or contact us by post at Waterside House  Cowley Business Park, Uxbridge UB8 2HP. All Esselte newsletters also include information on how to stop receiving them. We will confirm your revocation of consent and the deletion of your data for you via e-mail upon request.

Amendments to this privacy policy

We will publish any changes we plan to make to this privacy policy on this page so that you can read at any time which information we collect and how we process or use it. If you have any questions about this policy, please use our contact form to contact us.